Dynamic Modifications Terms and Conditions 2020

Dynamic Modifications Terms and Conditions 2020

Design

All designs and artwork remain property of Dynamic Modifications Limited. No part of any design or artwork may be used, reproduced, distributed or transmitted by any means strictly without prior written permission of the management of Dynamic Modifications Limited.

Any evidence of the use of Dynamic Modifications Limited work, images & designs will be treated as theft and could lead to legal action to recover costs and damages.

It is the customer duty to check all artwork/designs before the commencement of works begin. Any changes after approval will incur more charges.

Email Booking

Dynamic Modifications Limited will provide a written quotation by email and/or on-screen showing the total fee for work to be carried out at the relevant centre. Quotes are valid for 30 days, unless and until the workshop slot is either booked by a third party, or Dynamic Modifications Limited receives a deposit for the same dates (or part thereof) from any party. Where the customer agrees by email, or other written device to book the workshop slot, Dynamic Modifications Limited will provide a booking confirmation to the customer by email. The customer must pay the requested deposit or payment as defined on the booking confirmation prior to confirmation of the booking. During that period, Dynamic Modifications Limited reserves the right to accept any booking for the workshop slot from a third party, where said third party agrees to payment prior to receipt of payment from the customer. On receipt of the required payment from the customer, Dynamic Modifications Limited will issue a booking confirmation by email, to the customer.

Where the customer chooses to amend their booking 10 days or more prior to the workshop date agreed, resulting in a change of dates regarding workshop slots, a £100.00 Booking Administration Fee will be levied, where the customer alters the booking resulting in a reduction in the cost subsequent to the initial quote. Any changes to existing bookings within 7 days of arrival at one of our centres will normally not be permitted, however, we will try to accommodate where we can.

Acceptance

The customer agrees that on payment of the deposit sum to Dynamic Modifications, the customer will signify their full acceptance of these Terms and Conditions of booking. The customer further acknowledges that full payment of the final sum will be made prior to collection of the customer vehicle(s).

Payments & Deposits

A non-refundable must be made at the time of booking. A standard booking fee of 20% of the total works must be made prior to booking confirmation. Dynamic Modifications Limited reserves the right to request higher deposits or waiver, as and when the management deem suitable.

The customer agrees and acknowledges that Dynamic Modifications Limited will not release the vehicle(s) or any goods prior to receipt by Dynamic Modifications Limited of payment in full. Failure of the customer to pay in full for any service will result in removal or refusal to supply said service.

The customer agrees to pay the total fee as shown on the quotation as set out on the booking confirmation. Final and full payment is due on collection (Less the deposit received at the time of booking). In the event of late payment, or failure to pay, Dynamic Modifications Limited reserves the rights to levy the cancellation penalty percentage charges against any money that the customer has paid in advance. Where the money paid in advance is insufficient to cover the calculated percentage, Dynamic Modifications Limited reserves the right to exercise any legal remedies to pursue the amount owed by the customer.

Where the customer chooses to amend their booking 10 days or more prior to the workshop date agreed, resulting in a change of dates regarding workshop slots, a £100.00 Booking Administration Fee will be levied. Where the customer alters the booking resulting in a reduction in the cost subsequent to the initial quote, Dynamic Modifications Limited will charge the £10000 work allocation administration Fee. Any changes to existing bookings within 7 days of arrival at one of our centres will normally not be permitted but will try to accommodate where we can.

Late payments of outstanding any outstanding balance will incur a charge of 2.5% of the total cost of works for every five working days of late payment. Dynamic Modifications Limited reserves the right to change or waiver this charge if/where management deem suitable.

Late Collections/Pickups

Dynamic Modifications Limited reserves the right to charge storage of any vehicle or goods on the centre sites, at £100.00 + VAT for every 5 working days that the vehicle/goods stay beyond the confirmed collection date. After 4 weeks, the charge will increase to £150.00 + VAT for every 5 working days thereafter. These charges will cover insurance and vehicle movements while collection is made.

After the initial 5 working days, the vehicle will be moved and stored outside of the centre in question. Charges will still apply. Dynamic Modifications Limited reserves the right to add this charge to the final payment /invoice and maintain the right to waiver these charges, as and when the management deem suitable.

Cancellation

The customer may cancel their booking at any time up to the workshop slot date in writing. However, the deposit is non-refundable. This is due to the preparation of ordering in the correct materials for the job.

Dynamic Modifications Limited regrets that it is unable to waive any of the cancellation charges above, whatever the circumstances.

Vehicle Conditions & Paint

Dynamic Modifications Limited requests all customers to deliver vehicles clean, dry (where possible) & free from grease.

Prior to booking/works, paint & bodywork will have been checked and noted, advising of any unsuitable areas and potential issues or risk. These areas must be dealt with prior to works commencing, with both the customer and Dynamic Modifications Limited agreeing that these areas are acceptable or accept that highlighted areas will not have any guarantees or warranties for workmanship or material quality.

Areas that have received repair, or are suspected of receiving repair, will not be guaranteed or warranted in line with the film manufacturer’s warranty statements and Dynamic Modifications terms and conditions.

If repairs are to be carried out prior to any vehicle wrap work and booking, the paints must be fully cured and outgassed in line with the paint manufacturers technical instructions before any livery/wrap can be applied. Dynamic Modifications Limited gives no warranty or guarantee to panels or areas that have received remedial or re-spray/smart repair work undertaken.

Any vehicle with additional damage from between the initial consultation, to the booked in date, will be highlighted and pointed out before work commences. Any additional damage needing repair will need to be re-booked but may still be charged.

Vehicles with unsuitable paint or bodywork will need the customer to sign a waiver before any work will commence, ensuring any works or materials by Dynamic Modifications Limited are not liable against guarantees or warranties thereafter.

Failure to meet any of the above points or requests may result in the works being cancelled and the full charge being applied.

Please note, that Dynamic Modifications Limited will not be held responsible for the replacement of vehicle furniture on any vehicle where application requires anything to be removed. Clips and mouldings are not designed for more than one fixing. Dynamic Modifications Limited will also not be held responsible for vehicle badges or parts that need to be removed and/or are damaged during the application process.

Aftercare

While Dynamic Modifications Limited will give the best quality of work and materials, it is the customers’ responsibility to maintain the aftercare and appearance of their wrap/livery after handover.

Keeping your vehicle clean and free from dirt will always help maintain the look of your wrap/livery like any painted surface.

Please do not use any harsh chemicals with your cleaning process to help prevent any reaction to our materials.

Allow 5 days after the installation of work before washing the vehicle for the first time. Strictly hand -wash the vehicle only. DO NOT USE pressure washers/automatic washers.

Ensure you clean your vehicle from top to bottom, allowing dirt and water to run downwards.

Wipe spillages, diesel/ petrol /bird droppings, etc., from the film as quickly as possible.

Although some companies claim to have wrap waxes and polishes, we do not recommend any products 100%. If you intend to use any waxes/polishes, please try on your wrap/livery in a small inconspicuous area first.

Additional Charges

Additional charges will be incurred due to, but not exclusively to –

• Vehicle not clean of mud and large quantities of dirt on arrival (Cleaning charges of – £50.00 per car/ £75.00 per van / £125.00 per HGV cabs)
• Late collections (as stated above)
• Amendments to design (as stated above)
• Cancellations (as stated above)
• Failure of a customer not able to receive / sign for vehicle delivered to site as arranged. £5000 per hour waiting

Delays

Works will be completed as quickly and efficiently as possible. In the unlikely event of a delay to any works, Dynamic Modifications Limited will not be liable for any loss or damage arising from a delay in completing all or part of the projects ordered or confirmed.

Insurance

Dynamic Modifications Limited has no insurable interest in any customers vehicles delivered to our premises and cannot be held responsible for loss or damage to customer’s vehicles/goods. It is the responsibility of our customers to ensure their vehicles/goods are fully insured whilst on Dynamic Modifications Limited premises.

Warranties/Guaranties

All standard wraps supplied and installed by Dynamic Modifications Limited staff will include an application guarantee of 2 years and a manufacturer guarantee of between 3 to 5 years dependent on the material chosen for the wrap/livery.

Warranties/Guarantees are only valid if the material is supplied by Dynamic Modifications Limited and is installed at one of our centres.

Repeat orders or crash damage may occasionally require new material orders or productions. These may, on rare occasions, have slight colour differences from time to time, due to suppliers or manufacturers batch numbers. Dynamic Modifications Limited accepts no responsibility for these issues.

Any guarantee/warranty that is in place is only valid between the paying customer and Dynamic Modifications Limited and strictly none transferable to any third party.